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PRIVACY POLICY

This privacy policy governs the use of the website located at https://www.cercleinnovations.com (the ‘Website’). The policy explains how Cercle Innovations Sdn Bhd (referred to as “we” and “us” in this policy), may collect and use personal information from you when you use our Website.

As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We will process your personal information at all times in accordance with applicable privacy and data protection laws.

The purpose of this Privacy Policy is to provide transparency around how we collect information on this website.

INFORMATION WE COLLECT ON THIS WEBSITE

We collect information about you if you make use of any of the interactive features within our website that rely on a personalised response (including comments, feedbacks, reviews and recommendations), or where you ask us to respond to a query you have, or where you sign up to receive updates or newsletters. The information we collect is limited to the details we need to provide the specific service you have asked for. We do not collect sensitive information, such as your political or religious beliefs, sexual preference, health or any other sensitive information.

HOW WE USE THIS INFORMATION

Except where required by law, only selected personal information you provide to us will be used to deliver the specific information or service you have requested, to provide our users ongoing customer assistance and technical support, to contact our visitors with general or personalized service-related notices and promotional messages or to create aggregated statistical data and/or other aggregated information which we or our business partners may use to provide or personalized service-related notices and promotional messages.

HOW WE STORE YOUR PERSONAL INFORMATION

We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary. From time to time we may ask other members of our group, or third-party service providers, to help us manage our information technology systems. Some of these systems may be located in countries overseas. We will only transfer your information to a third-party service provider or overseas where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws.

HOW WE COMMUNICATE WITH OUR SITE VISITORS

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

COOKIES

Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie). We do not use cookies to store any personally identifiable information about you.

By using this Website, you consent to us deploying cookies as described above. If you do not wish to accept cookies from our Website or would like to stop permanent cookies being stored on your computer in the future, you can change the settings in your web browser to decline and / or delete cookies.  See the “Help” section on your browser menu for guidance on how to do this. Note that changing cookie settings may affect certain features within this website.

OUR RESPONSIBILITY FOR WEBSITE LINKS

This Privacy Policy is limited to the personal information which we collect and use via this website. We may provide links within this Website to other websites, including social media sites such as Facebook, Twitter and LinkedIn and sites operated by other brands. If you follow these links, you should use these sites in conjunction with their applicable privacy policies as their data practices fall outside the scope of this Privacy Policy. Further, we can have no responsibility for or control over the information collected by any third-party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.

INFORMATION SHARING AND DISCLOSURE

We do not sell or rent any personally identifiable information about you to any third party. We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us.

UPDATES

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.

If you would like to stop receiving information from us, or your personal preferences change, and you do not want us to send you the information requested, or if you have any queries about how we use your personal information, please let us know by contacting us directly.

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